Shipping policy

La Vie Mode is committed to offering reliable and clear delivery to customers across the United Kingdom. This Shipping Policy outlines all relevant information regarding how and when your order will be delivered.

 

Delivery Area

We ship all orders exclusively within the United Kingdom.

If you are located outside of the UK, it is currently not possible to place an order through our store.

 

Shipping Method

For domestic deliveries within the United Kingdom, we use Royal Mail, the UK’s primary postal service, to ensure safe and timely delivery. In some cases, we may use other reputable couriers with similar service levels.

Shipping Costs

Shipping is free on all orders placed through our website.

There are no hidden delivery charges added at checkout.

 

Delivery Address

All orders are delivered directly to the shipping address provided by the customer during checkout. Please ensure your address is complete and correct.

 

Delivery Times

We work with a structured timeline to keep your delivery predictable and transparent.

 

Cut-off Time

Orders placed before 22.00 (10 PM), London Time will begin processing on the next business day.

Orders placed after 22.00 will be processed on the following business day.

 

Handling Time (0 to 1 business days)

Our handling time is 0 to 1 business days, from Monday to Friday.

This includes order confirmation, packaging, and preparation for dispatch.

 

Transit Time ( 4 to 8 business days)

After your order has been handed over to the courier, delivery generally takes 4 to 8 business days, counted from Monday to Friday. Delivery times may vary depending on the destination within the UK and courier schedules.

 

Total Delivery Time (4 - 9 business days)

Total Delivery Time = Handling Time + Transit Time

In most cases, your order will be delivered within 4 to 9 business days from the moment it is placed.

 

 

Additional Information

  • Currency: All transactions are processed in British Pound (GBP)

  • Tracking: You will receive a shipping confirmation email with tracking details once your order has been dispatched

  • Uncollected Parcels: If an order is returned due to incorrect address or not being collected, the return shipping costs may be charged to the customer

  • Delays: While we do our best to deliver on time, external factors such as weather conditions or courier delays may occasionally cause unexpected changes in delivery timeframes

Contact information: 

 If you have any questions, need assistance, or would like to provide feedback, please do not hesitate to contact us.

Email: info@laviemode.com

Phone Number: +44 7737223758

Contact us on this page: Click here

Customer service: Monday to Friday between 9.00 and 17.00