Frequently Asked Questions (FAQ)
Orders are processed within 0–1 business day. Once shipped, delivery within France takes approximately 3–7 business days, and 4–9 business days for the UK.
Once your order is shipped, you will receive a confirmation email with a tracking number and link to follow your parcel in real-time.
You have 30 days from the delivery date to return any eligible item. Returned products must be unworn, unwashed, and in original condition with tags attached.
We accept major credit and debit cards including Visa, MasterCard, and American Express, Apple Pay and Google Pay.
Still have questions?
No worries — we’re here to help! If you need further assistance, feel free to get in touch with us below. Our customer service team is happy to assist you.
Email: info@laviemode.com
Phone: +33 7 56 81 85 10
Hours: Monday to Friday, 9:00 AM – 5:00 PM (CET)